History of Nilper
Nilper Company was established in 1992 as for PC consumer market and ancillary facilities like especial chairs for computer desks. Computer developing market, technical capabilities, as well as mold manufacturing techniques and apt economical forecasts, caused Nilper founders to produce upgraded modern work chairs. Nilper production activities commenced with the production and assembly of chair pieces in a workshop of 120 square meters on Felestin Street Tehran. The process, from purchasing the sample chair to the production phase, lasted two years (1994-1996). Nilper Company, the name of which inspired from the Lotus flower (in Persian Niloufar), was officially registered in 1994.
For its high activities and restrictions of the production site over the time, Nilper workshop moved to land in Azari district of Tehran with 250 square meters area. The land was purchased in Chardangeh with a 1200 square meters area and the production process continued as well. Nilper could receive great attention from the market and its customers so required increased capacities which indicated the real prediction and understanding of Nilper management for the market future in 1992. Nilper activities continued to be traditional by 2001 and the company managed mostly by stockholders. Increased production along with the problems that occurred within the administrative system, indicated that knowledge-based and modern administrative systems were necessary in order to maintain and improve Nilper situation. Regarding Nilper’s consistent approach for quality and quantity development plans; this procedure was established in 2002 as a permanent development approach inside the company.
A new organizing innovation commenced in Nilper in order to upgrade activities and move forward to an industrial production approach. This organizing initiation met the development needs of Nilper. To achieve the predefined goals, new units established as well as industrial design and engineering departments. Nilper focused mainly on modifications and development of the existing systems and from 2002, the company developed training courses in different fields.
Nilper could apply a strategic management knowledge system since 2003 and the company departments developed certain codified strategies for it. Over the time, production shop moved to a new modern big land located in Bahrestan town Karaj with the assistance and collaboration of the company’s experienced consultants. Thereby, the former 2000 square meter area moved into a big land of 36000 square meters with a 5000 square meter production shop. Standard codes and regulations focused on by consultants were completely respected for all works relating to this movement.
Despite the great advances and increased production and sale, the company faced serious problems; quality defects and insufficient pieces delivered by suppliers. Notwithstanding the company provided remedial efforts, train courses, and various facilities, high-quality pieces could not be supplied by the suppliers, subject to the schedule plan of Nilper. Nevertheless, great attention considered by the expert consultants of the company, and their recommendations for the supply chain resulted in a modern bigger plant with 40000 square meters designed and fabricated in Parand industrial zone after numerous efforts and all the required equipment were foreseen for it. In 2008, Nilper factory transferred to Parand industrial zone from Baharestan Karaj.
Nilper is now the exclusive work chair manufacturer in Iran which produces many preassembled parts inside the company. The key purpose of this great investment is to raise the product quality, design ability and reduce the final price along with the absorption of more satisfaction from the consumers.
The main advantages of Nilper against the competitors` products are listed as follow:
.Nilper industrial approach to supply the production market requirements applying modern equipment and industrial production line which has been consistently emphasized by all departments of the organization.
The main focus on customer satisfaction and its improvement through product quality and providing after-sale services to all the consumers.
.Increased quality and convenience of the products using knowledge-based approaches and considering valuable viewpoints of the consumers and experienced consultants as one of the main activities of the Nilper design department.
The establishment of a comprehensive knowledge-based design system regarding all necessary requirements for the users leads to a significant quality advantage.
Extension of the work chair to the desk, home, and restaurant chairs market and supplying the products to the home furniture market.
Finally, the establishment of a comprehensive strategic administrative system and its full performance inside the organization.
Nilper’s main achievements timeline
- 1992 produced the first series of specialized dental chair products with the aim of changing the office chair industry
- 1999 considered the diversity of products and introduced more than 20 different models in less than 7 years
- 2001 received ISO 9002-94 certificate and implemented Quality Management System
- 2002 promoted the quality management system and received ISO 9001:2000 certificates
- 2004 received certificate of the national standard of 5040 of Iran
- 2005 started exporting to the Middle East, Central Asia, and parts of Africa countries
- 2006 received certificate of U.S. furniture national standard (BIFMA) from SGS Company
- 2007 provided a major part of consumption demand of domestic markets and manufactured new products with over 60 models
- 2008 being selected as one of the hundred top brands of Iran in the first business brand name festival
- 2008 entitled as a selective exporter of the export special hall at eighteenth International Exhibition of home and office furniture
- 2008 entitled as the paramount in office chairs and office furniture category
- 2009 replace the factory to Parand industrial zone and. Allocating 40000 square meters of space for manufacturing.
- 2010 start of specializing activities(manufacturing, sale and marketing and transportation) and the birth of nilper holding
- 2011 -2012 extends the diversity of products and markets(office, home, restaurant and kitchen, and training)
Quality and production philosophy
NILPER infrastructures are designed to maintain the highest quality products and services. Affairs strategy according to designed ISO standards is only a part of the NILPER’s philosophy of quality consideration.
Relying on principles and modern management systems, efficient human resources, modern equipment, and machinery, ability to design various products, extensive sales network, and after-sale services besides the integrated software systems, are constitutive elements of different reflection towards NILPER ‘s products quality.
A new look at communication within the organization and its effects on relationships outside the organization, all are followed with a purpose to be:
Stay herald and leading office chairs and furniture market
Standards and Certifications
ISO 9001: 2000
Pivotal customer, excellent manufacturing, improving and increasing productivity, are reflection signboard and commitment of Nilper company managers. In this direction, specialized surveys and studies executed to identify and determine the procedures proportional to the company activities, and since 2002, while surveying the feasibility of quality management system established at the company and benefits and achievements of this system, its settlement as a strategic decision came to company program and priorities.
Assumed goals and benefits for the establishment of a quality management system based on ISO9002: 94 standards included as below:
Organizing activities
- Processes management and performance measurement and processes effectiveness and communication between processes within the system
- Continuous improvement of activities and processes with the application of defined approaches in the above standard
- Pivotal customer, respect to the value of all beneficiary parties and obtain their satisfaction
- Using the process approach to define responsibilities and operation workflow
- Growth of the knowledge, skills, and attitude of all staff through appropriate training
- Understand and meet the requirements of the product and all beneficiary parties
- Create a culture of teamwork with respect to the experience acquired in the design stage and establishment of the quality system by the various working groups
Therefore according to the aforementioned points, since 2001 design and establishment of quality management system ISO9002: 94 with the participation of more than 250 managers and employees of the company started, and in 2002 system upgrade resulted in receiving a certificate of quality management system version ISO9001: 2015 from Iran-Germany RWTUV Institute. After issuance of the related activities certificate, creating and maintaining the system improvement has been started since 2002.
ANSI/BIFMA X5.1-2002
In 2006 for the first time in Iran Nilper company won the Quality Certificate of International Institute of SGS in respect of office chairs in full conformity with the US national standards under ANSI/BIFMAX5.1-2002 number at which its reputation is Internationally recognized.
Body corporate and Institutions Furniture Manufacturers Association (BIFMA), is a non-profit organization that creates healthy work environment standards. Designed standards by this organization, are applicable to institutions and office furniture, including office chairs and desks.
On the other hand, the Body corporate and Institutions Furniture Manufacturers Association (BIFMA), provides Ergonomic instructions to help to make a healthier and easier working environment for the staff.
Ergonomic is composed of two Greek words ergo (meaning work environment) and nomos (meaning study) which generally means studying work environment. The applicable aim of Ergonomic is the compliance of the working environment with the abilities and mental and physical requirements of the people. With the increasing trend of people working with computers at work and home, the Ergonomic plays a special role in people’s lives. Appropriate furniture design, while creating a more comfortable work environment, reduces the stress-related to the workplace. This problem for managers and business owners is considered to be very important.
Those companies that observed Ergonomic issues at the workplace reported more efficiency in the workplace.
One of the BIFMA Association standards is ANSI / BIFMA X5.1-2002 Standard that is related to Office Chairs. Required tests for compliance with ANSI / BIFMA X5.1-2002 standard include tension testing of seat backrest, rotation, backrest move mechanism, forward and backward balance, handle resistance, backrest durability, base durability, etc.
Seats that comply with BIFMA standards have passed all the above tests successfully and therefore buying furniture comprising BIFMA standards guarantees a healthy and applicable working environment.
BIFMA tests are designed with the aim of supporting the security and health of employees in the workplace and that furniture comply with BIFMA standards has higher efficiency and less waste.
Those manufacturers that optionally accepted the BIFMA standards and implemented, make chairs in compliance with customer needs, which in terms of observing the Ergonomic instructions have a higher quality compare to chairs with no BIFMA standards.